Ordering Online
Safe Harbor's website uses 128-bit encryption when you place your order online. This guarantees the safety and privacy of the information you send to us.Ordering online from Safe Harbor is quick, easy and safe. Thousands of customers have already bought hardware and software online with us. Our website provides secure online order processing and shipment tracking.
Here is a quick overview of how our system works. If you experience technical difficulties while placing your order, please call us at 800-544-6599.
SHOPPING CART
The Shopping Cart is similar to the shopping cart you use at the supermarket. You add items to the cart when you click the "Add to Your Cart" button from anywhere in the site. The items you place in your cart will stay in your cart until you remove them or pay for them at Checkout.
CHECKOUT
During Checkout, you provide your billing, shipping and payment information. You can also take the opportunity to assign a password to your account. This allows you to instantly call up your previous billing and shipping information on future orders. This password also allows you to instantly check the status of the orders you place.
The Checkout process happens on our 128-bit encrypted, secure server. It is safe to provide your credit card and billing information during Checkout because the data is securely encrypted between your computer and our server.
ORDER CONFIRMATION
You will receive your order confirmation number immediately after your online order is placed. You will also receive an email confirmation of your order.
ORDER STATUS
You can check the status of your order through our website at any time. Click on the "Order Status" button at the top of the screen. By entering either your order confirmation number or your email address and password (if you assigned one during Checkout) you can quickly see the status of your order.
Once you order has shipped, tracking information is provided on the order status screen. The tracking information is tied to UPS' website allowing you to easily follow the package from our loading dock to your front door.
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