Payment
CHARGE CARDS
We accept Visa, MasterCard, Discover, American Express and JCB. There is no surcharge for charge card transactions. Except for orders for custom-built workstations or special order products, we charge your card only when your order is shipped. When you provide your credit card information, keep in mind that the billing address is the one to which your charge card bills are sent. We verify this address very carefully.
CHECKS
We accept bank checks, money orders, personal checks, and business checks. Mail your check to Sales, Safe Harbor Computers, W226 N900 Eastmound Drive, Waukesha, WI 53186. Please reference a quotation or order number, if possible. ALL checks must clear before we ship your order. Check clearance generally takes from 5-10 business days and will delay the shipment of your order by that time.
WIRE TRANSFER
We accept payments by wire transfer, and for security reasons, for some orders, we reserve the right to accept payment by wire transfer only. You will be notified by email, with the procedure to follow for making the wire transfer and the total amount to send, if your order is one for which a wire transfer is required.
Foreign transfers take 2-3 days, while domestic transfers take only a few hours. Sometimes charge cards are difficult to verify, especially foreign cards, so we highly recommend wire transfers for foreign orders as a general rule.
If you decide to pay by wire transfer, contact us first by email. We will provide our bank information and give you a total amount, including shipping and bank fees ($11.00 for domestic transfers and $14.00 for international transfers). Your order will be delayed if an incorrect amount is wired.
PAYPAL
If you have a PayPal account, we would be happy to accept your payment that way, as well. We will enter your quote and then email a copy of that quote as well as a PayPal "Request For Money" to you, indicating your total. Once we receive notification of your deposit, we can convert your quote to an order and get it on its way. Please note: our Paypal account does not accept credit cards. If you wish you pay via credit card, you can use our normal credit card transaction method.
NET TERMS
We offer Net 30 terms to government agencies and accredited schools only. All purchase orders must include the name and phone number of the accounts' payable person, a clear statement of Net 30 Terms, plus a reference to shipping charges. We DO charge for late payments (past 30 days of date of invoice).
WORKSTATIONS
Because each custom-built workstations is unique, once orders enter the build process, changes to the configuration are difficult, if not impossible.
Our payment policy for workstations is as follows:
For companies and individuals, full payment is required at the time the order is placed.
For approved schools and government agencies, a minimum of half down is required at the time the order is placed, with the balance due in 30 days from the invoice date.
For lease agreements, full payment is due in 5 days from the delivery date.
For all workstation orders, cancellation after the build has started or delivery refusal are subject to a 3% (or minimum $200) non-refundable charge.
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