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News a Safe Harbor blog NewTek Enhances Customer Experience through Extended Technical Support Hours 0 Posted by Safe Harbor Staff December 1, 2008 If you enjoy this post, please share it! NewTek Inc., manufacturer of industry-leading video and 3D animation products, has announced that it has extended its superior technical support hours. Customers using innovative NewTek solutions for portable live production and 3D animation and effects can now access highly-trained in-house experts every day for assistance. "NewTek understands that producers and artists do not hold regular hours, and much of their work is done on weekends," said Pat Grogan, vice president of operations, NewTek Inc. "By extending customers’ access to the support that they have come to trust and rely on, we increase the already great return on investment of NewTek products. Unlike many companies in the technology industry, all technical support will continue to be provided in-house at no charge." "You won't find a better support staff for a product than NewTek. They have proven that many times to me," said Ted Ruiz, ADVenture Video. "Our company’s reputation depends on the companies that make and support our production tools. NewTek has proven that our success is their top priority, even when it was user error." NewTek technical support is available from 8:30 a.m. to 6:30 p.m. CST at 210-341-8444 or through www.newtek.com. 0 responses to "NewTek Enhances Customer Experience through Extended Technical Support Hours" Leave a comment You can use select BBCode tags to format your thoughts including: [b], [i], [s], [u], [url], [quote] and [code].

About This Blog Safe Harbor's video and post production news blog offers you the latest announcements and updates from the industry. Subscribe in a reader Subscribe by email Add to Technorati Favorites Newest Posts MAXON Announces Immediate Availability of R12 of Acclaimed 3D Package CINEMA 4D Sonnet Announces SDXC Card Support for Multimedia Memory Card Reader & Writer Telestream Brings Major New Products to IBC2010 Panasonic Announces ‘Shoot It. Share It.’ Video Contest For Professionals Matrox Convert DVI Now with Support for Windows 7 and Advanced Display Modes Tags 3D Animation   3D Plugins & Effects   Accessories - Camera   Add-ons - Lightwave   Add-ons - Premiere Pro   Adobe   AJA   Apple   ATTO Technology   Audio & Music Hardware   Audio & Music Software   Audio Libraries   Avid   Blackmagic Design   Books   Breakout Boxes   CalDigit   Camcorders   CD and DVD Authoring Software   Class on Demand   Computers   Contour Design   Craft Animations   Display Cards   Displays - LCD   DVD and Blu-Ray Hardware   E-on Software   Firewire Cards   Graphics Tablets   Grass Valley   G-Technology   Hard Drives - External   Hard Drives - SATA   HD Video Hardware   Host Controllers   Image Processing Software   Image-Object-Animation Libraries   Jog-Shuttles   Keyboards and Mice   LaCie   Luxology   Matrox   Maxon   Mediastudio-Graz   Memory   Multimedia Authoring Software   NewTek   NLE Plugins & Effects Software   NLE Software   Noise Industries, LLC   Painting & Illustration Software   Pixologic   PNY   Safe Harbor   Sonnet Technologies, Inc   Sony Creative Software   Sorenson Media   Speakers   Telestream   Tutorials DVD/CD   Video & 3D Utility Software   Video Capture Cards   Video Converters   Video Encoder Hardware   Video Equipment   Wacom   Web Tools Software   Wondertouch   WTools3D   XLNT Idea, Inc.

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