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News » Add-ons - Avid a Safe Harbor blog

Safe Harbor Computers Now Providing Customers with Live Chat Shopping Experience

Posted by Marc Leitner
January 12, 2012

Milwaukee, WI – January 12, 2012 – Safe Harbor Computers, a leading supplier to video editors, 3D animators and post production professionals, has announced that they are now providing live chat support to customers around the world. Building on the highly-rated customer service that they’re known for, the new live chat feature is another simple and user-friendly option now available to customers throughout their shopping experience.

The new feature integrated into Safe Harbor’s website allows post production professionals to connect one-on-one with experienced staff, both pre- and post-sale, during standard business hours. "In addition to email, phone and various social networking sites, the live chat feature is just one more way that customers can connect with us and discover the best solution for their needs," says Jeff Pulera, NLE specialist at Safe Harbor.

The live chat addition is the first in a series of updates to Safe Harbor’s online experience. "With a number of updates planned throughout the year, we will soon be able to provide our customers with a completely seamless shopping experience, from general research on gear and software, to pre-sales questions, purchasing and post-sales support, all entirely possible without ever leaving our site," states Marc Leitner, Marketing Coordinator.

Safe Harbor’s live chat is currently online at www.sharbor.com and is accessible via the "Chat online" icon in the upper right-hand corner of any page.

About Safe Harbor Computers

Celebrating 25 years of business, Safe Harbor has become one of the most trusted resellers in the multimedia industry. Founded in 1987 as a Commodore Amiga reseller, Safe Harbor helped to advance the video production industry by providing quality products and outstanding customer service to a wide range of creative artists. With a clean, intuitive, and easy to navigate website, Safe Harbor has built a reliable reputation as an industry leader. Look to Safe Harbor for quality editing and animation software and hardware, as well as for a professional and personable experience.

For more information, please visit:

www.sharbor.com
www.twitter.com/SafeHarborComp
www.facebook.com/SafeHarborComputers
www.youtube.com/SafeHarborComputers

Black Friday and Cyber Monday Deals at Safe Harbor Computers

Posted by Marc Leitner
November 23, 2011

It's that time of year again! The time when we offer our biggest sales ever... The time when you save hundreds of dollars on the software and gear you need... and more importantly, the time when we get to extend our thanks to you, our loyal customers.

For one week only, we're offering HUGE savings on our workstations, as well as a number of popular hardware and software solutions. These specials, bundles and freebies are WHILE SUPPLIES LAST and won't last long.

In addition to these special markdowns, order by 11/29 and get a FREE USB flexible keyboard! Just shoot us a quick note on Facebook, Twitter or Google+ requesting one! These virtually indestructable water/dust-proof silicone keyboards are a portable and convenient solution for when you're out in the field or limited only to your smartphone.

Check out all of our Black Friday and Cyber Monday specials or feel free to give us a call at (800) 544-6599.

Safe Harbor Computers to Exhibit at 2011 IVA Filmmakers Expo

Posted by Marc Leitner
June 7, 2011

Waukesha, WI – June 7, 2011 – Safe Harbor Computers, a leading supplier to video and 3D animation professionals, today announced that they will be exhibiting at the 5th annual Illinois Videographers Association Midwest Expo, June 28, 2011. Demonstrating unique features of the Atomos Ninja, alongside the power of Safe Harbor’s custom-built Tsunami and Mac Pro workstations, attendees will experience hands-on benefits of the latest hardware and software.

The Atomos Ninja, a rugged and portable 10-bit field recorder for video cameras and DSLRs with HDMI, will be mounted to a Sony video camera for demonstration purposes. The battery-powered unit takes the live uncompressed HDMI feed from a camcorder and saves it to a 2.5" hard drive in the 10-bit ProRes format with 4:2:2 quality, bypassing the compression cameras use when saving HD video to tape or memory card. The captured ProRes files can then be immediately edited in Final Cut Pro without Log and Transfer or any type of transcoding needed. The ProRes clips will also play in Premiere Pro CS5.5 for PC users. Functionality will be demonstrated on both platforms.

Also featured will be Safe Harbor’s custom built Tsunami workstations powered by Adobe Production Premium CS5.5 and NVIDIA Quadro by PNY. The Mercury Playback Engine at the heart of Adobe Premiere Pro CS5.5 is NVIDIA GPU-accelerated, 64-bit native, architected for the future—enabling users to work more fluidly on projects in SD, HD, 2K, 4K, and beyond. Safe Harbor staff and experienced video editor Jeff Pulera will be available for questions as he demonstrates this powerful setup with the Atomos Ninja. An Apple Mac Pro workstation will also be on display with unique configurations tailored to specific editing needs.

Literature, raffle prizes, exclusive show specials and coupons will be available to all attendees at the Safe Harbor booth. Jeff will also be discussing the various performance levels of Tsunami and how Safe Harbor can work with customers to meet specific needs and budgets. Show attendees will be able to visit the booth, talk with video professionals, and learn how the Atomos Ninja, with an optimized workstation from Safe Harbor, helps to maximize production workflows.

This year's IVA Expo features:

World-class filmmakers
6 incredible presentations
Hands-on trade show
Live camera/production workshop featuring a live mock wedding
Safe Harbor demonstrations
Exclusive show specials
Much, much more!

More information and registration is available at http://www.ivaexpo.com/.
For an in-depth review of the Atomos Ninja, please visit http://www.sharbor.com/products-xtra/2054.html.
For more information about custom Tsunami and Mac Pro workstations, please visit http://www.sharbor.com/build-yours/.

About Safe Harbor

Celebrating 24 years of business, Safe Harbor has become one of the most trusted resellers in the multimedia industry, providing quality products and outstanding customer service to a wide range of creative artists. With a clean, intuitive, and easy to navigate website, Safe Harbor has built a reliable reputation as an industry leader. Look to Safe Harbor for quality editing and animation software and hardware, as well as for a professional and personable experience.

Safe Harbor's Ready-To-Edit Tsunami Workstations are extremely high-quality, highly reliable systems backed by renowned customer service. All components are brand-name, non-OEM products and carry full manufacturer warranties - proprietary drivers or technology are never used. System boards are certified compatible by capture card manufacturers. Each system must pass rigorous testing procedures and a full burn-in period before it is shipped.

For more information, visit:

http://www.sharbor.com
http://www.facebook.com/SafeHarborComputers
http://www.twitter.com/SafeHarborComp
http://www.youtube.com/SafeHarborComputers

About Illinois Videographers Association

Established in 1996, the Illinois Videographers Association is a non-profit organization dedicated to the continuing education of all videographers from professional to amateur. Monthly meetings on various videography topics and trends are held at The Double-Tree Suites in Wood Dale, IL.

Matrox Announces Matrox MXO2 Mini for Avid Editing Systems

Posted by Marc Leitner
April 13, 2010

NAB 2010 – Las Vegas – April 11, 2010 — Matrox® Video Products Group today announced a cost-effective HD monitoring solution for the newly launched Avid® Media Composer® V5 and NewsCutter® V9 editing systems. Matrox MXO2 Mini1 turns a user's HDMI screen into a professional-grade video monitor with color calibration tools including blue-only. The small, lightweight, external box is ideal for file-based workflows in studio, on set, in the field and in OB vans. It provides HDMI, analog component, S-Video, and composite output and cross-platform support for Macs and PCs, laptops and workstations.

"Since the launch of our popular MXO2 product line, Avid customers have been asking us to support their editing application of choice," said Alberto Cieri, senior director of sales and marketing at Matrox. "Now with support for Media Composer V5 and NewsCutter V9 with MXO2 Mini, they have the perfect cost-effective monitoring device for their file-based workflows."

"Matrox is well known in the industry for the quality of the products they manufacture," said Angus Mackay, segment marketing manager, professional segment at Avid. "Collaborating with them to bring a cost-effective HD monitoring solution to users of software-only versions of Media Composer and NewsCutter was an easy choice for Avid."

Matrox MXO2 Mini for Avid Media Composer V5 will be demonstrated at NAB 2010 in the Matrox booth, SL3920, and in the Avid booth, SU902.

Key features of Matrox MXO2 Mini for Avid Media Composer

Turns your HDMI screen into a professional-grade video monitor with color calibration tools including blue-only
Small, lightweight, external box for use in studio, on set, in the field, and in OB vans
Cross-platform support – Mac and PC; laptops, desktops, and workstations
HDMI, analog component, S-Video, and composite output
Stereo RCA and up to 8 channels of HDMI audio output
5.1 and 7.1 surround sound monitoring on the HDMI output
Compatible with Avid Media Composer V5 and Avid NewsCutter V9
Three-year hardware warranty and complimentary telephone support

Price and availability

Matrox MXO2 Mini, priced at $449 US (£338, €382) not including local taxes, is available through a worldwide network of authorized dealers. Avid Media Composer V5 and Avid NewsCutter V9 are supported.

Avid Raises the Bar: Increases Format Support, Openness and Speed

Posted by Marc Leitner
April 13, 2010

Media Composer, Symphony and NewsCutter answer customer requests for native RED, QuickTime, Canon XF workflows; Low-cost third-party hardware support and RGB 4:4:4.

NAB (Booth #SU902), LAS VEGAS, April 11, 2010—Raising the bar on format flexibility, openness and speed, Avid® (NASDAQ: AVID) today introduced new versions of its industry-leading editing systems: Media Composer® (v5), NewsCutter® (v9) and Symphony™ (v5). New features include:

Native support for popular industry formats including RED, QuickTime and Canon XF—eliminating timely transcode, re-wrap and log and transfer processes for customers.
Support for Matrox MX02™ Mini monitoring hardware, which is ideal for customers looking for a low-cost external monitoring solution that enables field editing and simplified client screening sessions.
HD-RGB finishing capabilities that empower customers to maximize their budgets by keeping high-end finishing work in-house. Avid Media Composer Nitris® DX now offers Dual Link HD-RGB support, allowing customers to digitize RGB 4:4:4 material from video sources like Sony® HDCAM SR™. A new RGB player and full-effects processing support provide greater precision for color, keying and effects work, satisfying the demands of the highest quality productions.
Multi-channel audio support and an array of new usability enhancements to the interface.

Expanded Format Support—More Flexibility and Choice for Customers

Avid Media Access (AMA) enhances productivity by offering support for the most popular file-based formats, eliminating the need for customers to transcode, re-wrap, log and transfer media. New formats natively supported in Media Composer, NewsCutter and Symphony editing systems as a result of AMA include:

QuickTime: Allows customers to directly edit any media that plays in the QuickTime player, including the Apple ProRes codec and .MOV files generated by DSLR cameras such as the Canon 5D and 7D. Additionally, customers have the ability to import from devices that natively record and generate QuickTime and ProRes files like the AJA Ki Pro or Omneon Spectrum Server. Content can then easily be shared between Avid and third-party applications.
RED: Provides direct access to .R3D footage, including full metadata preservation, allowing customers to work with full quality media throughout the entire production process. Additionally, RLX and RSX files are supported for high-fidelity color management and images are scaled to HD frame sizes for TV production.
New Canon XF codec: Delivers support for the newest Canon camcorder, introduced today.
XDCAM proxies: Offers access to proxy video and high-quality audio files, enabling customers to make more informed creative decisions in the offline edit and easily link back to full resolution XDCAM clips to complete projects.Additionally, Media Composer, NewsCutter and Symphony systems now allow customers to work with the popular AVCHD format.

Additional New Features in Media Composer, NewsCutter and Symphony

Improved audio effects and multi-channel audio support: Delivers the ability to apply hundreds of real-time audio effects with support for Real-Time Audio Suite (RTAS) audio plug-ins, providing customers with more creative and corrective audio options within Avid video editing systems. Additionally, stereo timelines can now be treated as one channel/layer, easing handling and increasing available timeline real estate.
Enhanced user interface: Offers a new timeline Smart Tool, featuring "drag and drop" audio and video elements as well as editing and trimming features for direct manipulation of clips in the timeline, providing customers with more choice in the way they work.

Pricing and Availability

Media Composer, Symphony and NewsCutter software will be available on June 10, 2010. For educational institutions and students, Media Composer v5 is just $295 USMSRP. Beginning June 10, 2010, students with academic versions of Media Composer software (versions 4 through 5) will qualify for complementary upgrades for four years from the date of software activation.

For more information on pricing and features visit: www.avid.com.

About This Blog

Safe Harbor's 3D, video and post production news blog offers you the latest announcements and updates from the industry.

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