News » Warranty or Support a Safe Harbor blogSafe Harbor Computers Now Providing Customers with Live Chat Shopping Experience
Milwaukee, WI – January 12, 2012 – Safe Harbor Computers, a leading supplier to video editors, 3D animators and post production professionals, has announced that they are now providing live chat support to customers around the world. Building on the highly-rated customer service that they’re known for, the new live chat feature is another simple and user-friendly option now available to customers throughout their shopping experience. The new feature integrated into Safe Harbor’s website allows post production professionals to connect one-on-one with experienced staff, both pre- and post-sale, during standard business hours. "In addition to email, phone and various social networking sites, the live chat feature is just one more way that customers can connect with us and discover the best solution for their needs," says Jeff Pulera, NLE specialist at Safe Harbor. The live chat addition is the first in a series of updates to Safe Harbor’s online experience. "With a number of updates planned throughout the year, we will soon be able to provide our customers with a completely seamless shopping experience, from general research on gear and software, to pre-sales questions, purchasing and post-sales support, all entirely possible without ever leaving our site," states Marc Leitner, Marketing Coordinator. Safe Harbor’s live chat is currently online at www.sharbor.com and is accessible via the "Chat online" icon in the upper right-hand corner of any page. About Safe Harbor Computers Celebrating 25 years of business, Safe Harbor has become one of the most trusted resellers in the multimedia industry. Founded in 1987 as a Commodore Amiga reseller, Safe Harbor helped to advance the video production industry by providing quality products and outstanding customer service to a wide range of creative artists. With a clean, intuitive, and easy to navigate website, Safe Harbor has built a reliable reputation as an industry leader. Look to Safe Harbor for quality editing and animation software and hardware, as well as for a professional and personable experience. For more information, please visit: www.sharbor.com Black Friday and Cyber Monday Deals at Safe Harbor Computers
It's that time of year again! The time when we offer our biggest sales ever... The time when you save hundreds of dollars on the software and gear you need... and more importantly, the time when we get to extend our thanks to you, our loyal customers. For one week only, we're offering HUGE savings on our workstations, as well as a number of popular hardware and software solutions. These specials, bundles and freebies are WHILE SUPPLIES LAST and won't last long. In addition to these special markdowns, order by 11/29 and get a FREE USB flexible keyboard! Just shoot us a quick note on Facebook, Twitter or Google+ requesting one! These virtually indestructable water/dust-proof silicone keyboards are a portable and convenient solution for when you're out in the field or limited only to your smartphone. Check out all of our Black Friday and Cyber Monday specials or feel free to give us a call at (800) 544-6599. Safe Harbor Computers to Exhibit at 2011 IVA Filmmakers Expo
Waukesha, WI – June 7, 2011 – Safe Harbor Computers, a leading supplier to video and 3D animation professionals, today announced that they will be exhibiting at the 5th annual Illinois Videographers Association Midwest Expo, June 28, 2011. Demonstrating unique features of the Atomos Ninja, alongside the power of Safe Harbor’s custom-built Tsunami and Mac Pro workstations, attendees will experience hands-on benefits of the latest hardware and software. The Atomos Ninja, a rugged and portable 10-bit field recorder for video cameras and DSLRs with HDMI, will be mounted to a Sony video camera for demonstration purposes. The battery-powered unit takes the live uncompressed HDMI feed from a camcorder and saves it to a 2.5" hard drive in the 10-bit ProRes format with 4:2:2 quality, bypassing the compression cameras use when saving HD video to tape or memory card. The captured ProRes files can then be immediately edited in Final Cut Pro without Log and Transfer or any type of transcoding needed. The ProRes clips will also play in Premiere Pro CS5.5 for PC users. Functionality will be demonstrated on both platforms. Also featured will be Safe Harbor’s custom built Tsunami workstations powered by Adobe Production Premium CS5.5 and NVIDIA Quadro by PNY. The Mercury Playback Engine at the heart of Adobe Premiere Pro CS5.5 is NVIDIA GPU-accelerated, 64-bit native, architected for the future—enabling users to work more fluidly on projects in SD, HD, 2K, 4K, and beyond. Safe Harbor staff and experienced video editor Jeff Pulera will be available for questions as he demonstrates this powerful setup with the Atomos Ninja. An Apple Mac Pro workstation will also be on display with unique configurations tailored to specific editing needs. Literature, raffle prizes, exclusive show specials and coupons will be available to all attendees at the Safe Harbor booth. Jeff will also be discussing the various performance levels of Tsunami and how Safe Harbor can work with customers to meet specific needs and budgets. Show attendees will be able to visit the booth, talk with video professionals, and learn how the Atomos Ninja, with an optimized workstation from Safe Harbor, helps to maximize production workflows. This year's IVA Expo features:
More information and registration is available at http://www.ivaexpo.com/. About Safe Harbor Celebrating 24 years of business, Safe Harbor has become one of the most trusted resellers in the multimedia industry, providing quality products and outstanding customer service to a wide range of creative artists. With a clean, intuitive, and easy to navigate website, Safe Harbor has built a reliable reputation as an industry leader. Look to Safe Harbor for quality editing and animation software and hardware, as well as for a professional and personable experience. Safe Harbor's Ready-To-Edit Tsunami Workstations are extremely high-quality, highly reliable systems backed by renowned customer service. All components are brand-name, non-OEM products and carry full manufacturer warranties - proprietary drivers or technology are never used. System boards are certified compatible by capture card manufacturers. Each system must pass rigorous testing procedures and a full burn-in period before it is shipped. For more information, visit: http://www.sharbor.com About Illinois Videographers Association Established in 1996, the Illinois Videographers Association is a non-profit organization dedicated to the continuing education of all videographers from professional to amateur. Monthly meetings on various videography topics and trends are held at The Double-Tree Suites in Wood Dale, IL.
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