AppleCare Protection Plan - Macbook Pro

DESCRIPTION

Extend your coverage to three years of service and expert telephone technical support

One Stop for Service and Support - Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts
• Global repair coverage1
• Onsite repair for desktop computers: Request that a technician come to your work site1
• Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple
• Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

Apple Hardware Coverage - The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

What’s covered — Mac

• Your Mac computer
• Included accessories such as the power adapter
• Apple memory (RAM)
• AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
• MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)
• Apple display purchased with your Mac

What’s covered — Apple display

• Your Apple display
• Built-in iSight camera, microphone, and speaker system
• Included power cord

Software Support Included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

Mac support

• Using the Mac OS X operating system
• Quick how-to questions about iLife and iWork
• Connecting to printers and AirPort networks

Apple display support

• Connecting to your Mac
• Using audio
• Video chatting

Important notes - The AppleCare Protection Plan can be purchased only while your Mac or Apple display is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details. http://www.apple.com/legal/applecare/appgeos.html

If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.

For Mac computers preconfigured with Mac OS X Server, the plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.

For more information, read frequently asked questions. http://www.apple.com/support/products/enterprise/server.html#software

1. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

2. The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.

INCLUDED ITEMS

• Getting started guide
• Terms and conditions
• Diagnostic utility (TechTool Deluxe)