| This program will save manufacturing time, protect your investment, cap on-going costs at a reasonable level and eliminate the need to retrain due to employee turnover. It includes all non-consumable parts, labor and travel expenses. System preventive maintenance service is included. Phone support is available 24-hours a day. Includes:
- The most direct access to our technical call center, providing the highest live answer rate and quickest support delivery.
- In-depth internet diagnostics and troubleshooting to resolve many questions over the phone or pinpoint field service requirements.
- Field Engineers arriving within 4 hours.
- Software updates providing the latest Software Features.
- All labor, travel expenses, and Factory Certified replacement parts (excluding consumables).
- "No Cost" parts returns. Replacement Autoloaders, printer, or any parts used on-site arrive with pre-paid return shipment labels.
- 24 hour a day telephone support, 365 days a year.
- Preventative Maintenance, reducing problems before they arise.<
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